Reference

Privacy Policy How We Handle Account Information

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep the lobby secure. This policy explains what we gather, how long we keep it, who sees it and how you control it.

Data collection scopeAccount security measuresCookie usageUser rights & requestsContact for privacy queries
bdbajeevip Privacy Policy How We Handle Account Information
PRIVACY CONTACT

How to Reach Us About Data Requests

If you want to view the data we hold, request deletion, correct a detail or ask how we use cookies, contact us through any channel below. We respond to data requests within a reasonable timeframe and verify your identity before sharing account information.

Team online

Live Chat

Open the chat bubble in the account menu and select the privacy query option; an agent will confirm your mobile number before discussing data. Available during Bangladesh daytime hours for faster replies.

Email Support

Send your request to the support address listed in the account contact section; include your registered mobile number and a clear description of what you need—view data, delete account, correct a field.

Account Settings

Log in and navigate to the privacy section under account settings to download your data snapshot, toggle marketing messages or submit a deletion request directly from the panel.

DATA PRACTICES

Security, Retention and Control

We encrypt your password, store payment logs on secure servers and limit internal access to staff who need it for account verification or dispute resolution. You control marketing messages and can download or delete your data through account settings. Here's how each layer works.

Encryption & Storage Passwords are hashed before storage; payment details like bKash mobile numbers are encrypted at rest. Game session logs sit on separate infrastructure from account credentials so a breach in one area does not expose the other.
Cookies & Tracking Essential cookies keep you logged in and remember language choice; analytics cookies measure lobby traffic so we can improve layout. You can block non-essential cookies in your browser settings without losing core account functions.
Retention Period Active account data stays accessible while you use the platform; after account closure we keep transaction logs for the period required by financial record rules in eligible jurisdictions, then delete personal identifiers and retain only anonymised totals.
User Rights You can view your data snapshot, request corrections, opt out of marketing or delete your account. Deletion is permanent—balance must be withdrawn first—and we confirm your identity by OTP to the registered mobile before processing.

Privacy Policy FAQ

We ask for your mobile number, a password, and basic identity fields for withdrawal verification. We log your device type and IP to flag unusual logins and block regions where service is not permitted.

Payment logs stay accessible during your active account period; after closure we retain them for the regulatory timeframe in eligible jurisdictions, then delete personal identifiers and keep only anonymised financial summaries.

Studios see a session ID and game outcome, never your name or contact details. Payment processors receive transaction amount and reference to match deposits; they handle your wallet credentials on their own secure infrastructure.

Yes. Withdraw any remaining balance first, then submit a deletion request through account settings or contact support. We verify identity by OTP and process permanent removal within a reasonable timeframe.

Essential cookies keep you logged in and remember language; analytics cookies track lobby traffic. You can block non-essential cookies in browser settings; core account functions will still work.

Log in to account settings and choose the data download option, or contact support with your registered mobile number. We verify your identity before sharing information and respond to correction requests promptly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.